Customer Reviews
A Word From Our Customers
Spas Unlimited takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us.
“We purchased our spa from Spas Unlimited 2 years ago. Every time we get in it( practically every day) we tell each other it’s the best investment in our health that we’ve made in a long time! We couldn’t be happier with our decision in choosing this company. Not only were they reasonable in pricing, but they have also consistently been a pleasure to deal with even 2 years later. They are professional, friendly, and knowledgeable. We researched several companies before we chose Spas Unlimited and highly recommend this company. As a matter of fact, we did recommend to a friend who also recently purchased a spa from them and they are also extremely pleased with the spa and the company. The quality of our Viking spa is comparable to spas costing twice as much from other companies. Service after the purchase is excellent as well.”
Amy A.
“I’ve been a customer of Spas Unlimited for a number of years, bought a swim spa, had it installed by Spas Unlimited, and have had a few minor problems and Spas Unlimited has taken care of me. I buy my supplies there on a regular basis and enjoy walking in and being known there.”
Peter B.
“Great selection wonderful service explained everything I asked for.”
Lucian L.
“The best purchase I’ve made in a long time love my spa! I highly recommend David Lessing for any spa purchase. He continues to answer any questions I have and doesn’t hesitate to help with anything. Great customer service. Highly recommend Spas Unlimited”
Denise T.
“Kudos to Brett who came out and evaluated my spa and was able to detect and fix the problem. He’s truly professional and knowledgeable. I couldn’t have asked for a better experience.”
Chris A.
“We love our Spas Unlimited spa. The service is fantastic and the quality is top-notch. I wouldn’t buy a spa from anywhere else! All the folks are great to deal with, from David in the store to Jeremy on install, even their electrician was fantastic.”
Mark O.
“David treated us great! Spas unlimited was our second stop. We told David we wanted to check out a couple of other places and needless to say David was right we wasted our time. With that being said he was always available for questions and to explain how his competitors market their products and after doing some research he was right. David was a great guy always available and patient with us! We’re excited to have it delivered next week!”
Rodney M.
” David was awesome! He was both knowledgeable and easy to work with. We are so happy with our purchase and the customer service we received. I wouldn’t go anywhere else!”
Lindsay K.
” Spas Unlimited is great! If you have questions they have the answer. The store is very nice and clean. David has helped us tremendously as we start up our first hot tub. 100% recommended across the board.”
Clayton S.
“Very positive experience with both sales and delivery. I did not feel pressured to purchase something outside of my budget. Delivery and set up exceeded my expectations. I give Spas Unlimited 5 stars, but the manufacturer only 3.5. I purchased a Viking Legend 2. Pros: Kids love the multi-colored LEDs, seems well insulated and made in the USA. Cons: Was disappointed in the design and quality control of the waterfall feature. There are 2 jets that are supposed to direct water down the center of the water feature, but one jet is severely angled to the side causing water to go all over the place and splash your face. Sounds like a small thing, but clearly limited quality control at the factory. There is no way anyone tested this prior to shipping to the distributor. The control panel is only lit in the center making it very difficult to see the surrounding buttons at night (I did not have this issue with my prior Balboa control panel). The area that is designed to “lay back” is a below-average design. My prior spa had a nice slope that allowed your legs to naturally bend and keep your center of balance. This design is more like lying back almost flat, which causes your legs to float. If I had to purchase again, I would have done more research and spent a little more to get a better-designed product as I had previously. Would gladly buy from Spas Unlimited again. My fault for not researching further and trying to get something on the lower end of the budget.”
Sifu G.
“I just purchased my second hot tub from Spa’s Unlimited. Ordering, purchasing, and delivery were seamless and stress-free. They have a great variety and a wide range of cost – making it easier to stay within or on budget while still getting really high-quality products.”
Melody B.
“David was amazing. Very helpful and honest. It says a lot about a man who doesn’t try to over-sell you on anything and gives you exactly what you’re looking for. And he’s always available for questions. If I could rate it higher, I would.”