Customer Reviews
A Word From Our Customers
Spas Unlimited takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us.
Fantastic customer service from start to finish. They made my decision easy and I couldn’t be happier with the result. Overall 10/10! You cant go wrong buying your spa here!
Keith M
Absolutely satisfied with Spa’s Unlimited VERY helpful, friendly, honest staff. Walked in not knowing a thing about spa’s and came out with a new hot tub and a ton of knowledge about it. When I tell you I asked a million questions. I figured they were getting tired of them but I never got that response from them very eager to help. If your considering this place just go ahead and make the trip. This place is a one stop shop. Also are compliant with COVID-19 guidelines. Thank you spa’s unlimited.
Kyle R.
We purchase a Spa from David at Spas Unlimited. He was very helpful in aiding us in our choice and budget. You can tell this family owned business (there is a reason they’ve been in business since the 70’s) really takes pride in helping their clients in meeting their needs. The delivery team was Amazing, they were early and super efficient. Some of the friendly guys l’ve every worked with they made sure we had good understanding of how to operate our new spa. We hit a snag on Electrical hook up day as the circuit board was bad. I reached out to David (owner) on Sunday and he actually replied and told me he would have Brett come out tomorrow and get us up and running. Brett showed up and he was a polite and efficient man. I watched over his shoulder and he told me everything he was doing, very professional. He got us up and running and we couldn’t be happier. Thanks to everyone who helped us with our purchase and getting us set up to enjoy and relax.
The Thomas’s
“About a year ago I purchased a spa from David Lessing and then 10 months later when the spa was still under warranty, a major water event in my back yard flooded the area where the spa was set up. Needless to say I had been advised by the Spas Unlimited delivery man that elevating my spa was not necessary. Needless to say, he should have advised me to raise the area because even this minor water event got the motor and circuit board wet. My lovely spa stopped working. I called Spas Unlimited to find out if my warranty would cover the repairs, alas, the warranty did not cover water damage. Again the team at Spas Unlimited provided a solution. Brett, the most amazing and courteous maintenance repair person fixed my spa. It was tough to get him scheduled as he was booked for at least a month. We set up a time, his soonest appointment and he arrived on time. He worked tirelessly and I was so grateful that he brought the parts he thought he might need along so he didn’t have to return to install the new motor and circuit board. All in all, the repair job has proven stellar and Brett was a prince of a person in all respects!”
Beth D.
“We purchased our spa from Spas Unlimited 2 years ago. Every time we get in it( practically every day) we tell each other it’s the best investment in our health that we’ve made in a long time! We couldn’t be happier with our decision in choosing this company. Not only were they reasonable in pricing, but they have also consistently been a pleasure to deal with even 2 years later. They are professional, friendly, and knowledgeable. We researched several companies before we chose Spas Unlimited and highly recommend this company. As a matter of fact, we did recommend to a friend who also recently purchased a spa from them and they are also extremely pleased with the spa and the company. The quality of our Viking spa is comparable to spas costing twice as much from other companies. Service after the purchase is excellent as well.”
Amy A.
“I’ve been a customer of Spas Unlimited for a number of years, bought a swim spa, had it installed by Spas Unlimited, and have had a few minor problems and Spas Unlimited has taken care of me. I buy my supplies there on a regular basis and enjoy walking in and being known there.”
Peter B.
“Great selection wonderful service explained everything I asked for.”
Lucian L.
“The best purchase I’ve made in a long time love my spa! I highly recommend David Lessing for any spa purchase. He continues to answer any questions I have and doesn’t hesitate to help with anything. Great customer service. Highly recommend Spas Unlimited”
Denise T.
“Kudos to Brett who came out and evaluated my spa and was able to detect and fix the problem. He’s truly professional and knowledgeable. I couldn’t have asked for a better experience.”
Chris A.
“We love our Spas Unlimited spa. The service is fantastic and the quality is top-notch. I wouldn’t buy a spa from anywhere else! All the folks are great to deal with, from David in the store to Jeremy on install, even their electrician was fantastic.”
Mark O.
“David treated us great! Spas unlimited was our second stop. We told David we wanted to check out a couple of other places and needless to say David was right we wasted our time. With that being said he was always available for questions and to explain how his competitors market their products and after doing some research he was right. David was a great guy always available and patient with us! We’re excited to have it delivered next week!”
Rodney M.
” David was awesome! He was both knowledgeable and easy to work with. We are so happy with our purchase and the customer service we received. I wouldn’t go anywhere else!”
Lindsay K.
” Spas Unlimited is great! If you have questions they have the answer. The store is very nice and clean. David has helped us tremendously as we start up our first hot tub. 100% recommended across the board.”
Clayton S.
“Very positive experience with both sales and delivery. I did not feel pressured to purchase something outside of my budget. Delivery and set up exceeded my expectations. I give Spas Unlimited 5 stars, but the manufacturer only 3.5. I purchased a Viking Legend 2. Pros: Kids love the multi-colored LEDs, seems well insulated and made in the USA. Cons: Was disappointed in the design and quality control of the waterfall feature. There are 2 jets that are supposed to direct water down the center of the water feature, but one jet is severely angled to the side causing water to go all over the place and splash your face. Sounds like a small thing, but clearly limited quality control at the factory. There is no way anyone tested this prior to shipping to the distributor. The control panel is only lit in the center making it very difficult to see the surrounding buttons at night (I did not have this issue with my prior Balboa control panel). The area that is designed to “lay back” is a below-average design. My prior spa had a nice slope that allowed your legs to naturally bend and keep your center of balance. This design is more like lying back almost flat, which causes your legs to float. If I had to purchase again, I would have done more research and spent a little more to get a better-designed product as I had previously. Would gladly buy from Spas Unlimited again. My fault for not researching further and trying to get something on the lower end of the budget.”
Sifu G.
“I just purchased my second hot tub from Spa’s Unlimited. Ordering, purchasing, and delivery were seamless and stress-free. They have a great variety and a wide range of cost – making it easier to stay within or on budget while still getting really high-quality products.”
Melody B.
“David was amazing. Very helpful and honest. It says a lot about a man who doesn’t try to over-sell you on anything and gives you exactly what you’re looking for. And he’s always available for questions. If I could rate it higher, I would.”